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Shipping Policy

Welcome to Jussa Persona. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

Processing Time

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends, or public holidays will be processed the next business day.

  • You will receive a confirmation email with tracking details once your order has shipped.

Shipping Rates & Delivery Times

  • Shipping rates are calculated at checkout based on your location, order size, and delivery method.

  • Estimated delivery times:

    • Domestic Shipping:  2–5 business days

    • International Shipping: 7–14 business days (varies by destination and customs). 

  • Delivery times are estimates and may be affected by courier delays, customs clearance, or unforeseen circumstances outside our control.

International Shipping

  • We ship worldwide to most countries.

  • International customers are responsible for any customs duties, import taxes, or local fees charged upon delivery. These are not included in our shipping rates.

  • Customs delays are outside our control and may extend delivery times.

Tracking Your Order

  • Once shipped, you will receive a tracking number by email.

  • You can track your package via the courier’s website.

Shipping Restrictions

  • We cannot ship to P.O. Boxes or certain restricted locations.

  • Orders that cannot be delivered due to incorrect address details provided by the customer may be returned to us at the customer’s expense.

Lost, Delayed, or Damaged Packages

  • If your order is lost or significantly delayed, please contact us at jussapersona.dfm@gmail.com  so we can investigate with the courier.

  • If your package arrives damaged, please notify us within [3 days] of delivery with photos of the packaging and product.

Contact Us

Terms & Conditions

Welcome to Jussa Persona. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before using our site or making a purchase.

General

  • These Terms & Conditions apply to all visitors, users, and customers of our website. By using our site, you agree to be bound by these terms, our Privacy Policy, and any additional guidelines posted on our website. We may update or change these terms at any time. Updates will be posted on this page with a revised date.

Products & Orders

  • All products listed on our website are subject to availability.

  • We make every effort to ensure product descriptions, images, and pricing are accurate,

  • We reserve the right to refuse or cancel any order at our discretion, including cases of incorrect pricing or suspected fraud.

  • Prices are displayed in British pounds and may not include shipping, taxes, or duties.

Payments

  • We accept payment through trusted third-party processors (e.g., visa credit/debit cards) and by providing payment details, you confirm that you are authorized to use the chosen payment method

Shipping & Delivery

  • Delivery times are estimates and may vary depending on location, courier, and external factors.

  • Jussa Persona is not responsible for delays outside of our control once an order has been shipped.

Returns & Exchanges

  • We accept returns and exchanges in accordance with our Return Policy [link to page if you have one].

  • Returned items must be unused, in original condition, and accompanied by proof of purchase.

Intellectual Property

  • All content on this website, including logos, designs, images, and text, is the property of Jussa Persona unless otherwise stated.

  • You may not reproduce, distribute, or use our content for commercial purposes without written permission.

Limitation of Liability

  • ​JussaPersona is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

  • We do not guarantee uninterrupted access to our site or that it will be free of errors or viruses.

Governing Law

  • These Terms & Conditions shall be governed by and construed in accordance with the laws of United Kingdom

  • Any disputes will be subject to the exclusive jurisdiction of the courts in United Kingdom

Contact Us

Terms & Conditions

Welcome to Jussa Persona. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before using our site or making a purchase.

General

  • These Terms & Conditions apply to all visitors, users, and customers of our website. By using our site, you agree to be bound by these terms, our Privacy Policy, and any additional guidelines posted on our website. We may update or change these terms at any time. Updates will be posted on this page with a revised date.

Products & Orders

  • All products listed on our website are subject to availability.

  • We make every effort to ensure product descriptions, images, and pricing are accurate,

  • We reserve the right to refuse or cancel any order at our discretion, including cases of incorrect pricing or suspected fraud.

  • Prices are displayed in British pounds and may not include shipping, taxes, or duties.

Payments

  • We accept payment through trusted third-party processors (e.g., visa credit/debit cards) and by providing payment details, you confirm that you are authorized to use the chosen payment method

Shipping & Delivery

  • Delivery times are estimates and may vary depending on location, courier, and external factors.

  • Jussa Persona is not responsible for delays outside of our control once an order has been shipped.

Returns & Exchanges

  • We accept returns and exchanges in accordance with our Return Policy [link to page if you have one].

  • Returned items must be unused, in original condition, and accompanied by proof of purchase.

Intellectual Property

  • All content on this website, including logos, designs, images, and text, is the property of Jussa Persona unless otherwise stated.

  • You may not reproduce, distribute, or use our content for commercial purposes without written permission.

Limitation of Liability

  • ​JussaPersona is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

  • We do not guarantee uninterrupted access to our site or that it will be free of errors or viruses.

Governing Law

  • These Terms & Conditions shall be governed by and construed in accordance with the laws of United Kingdom

  • Any disputes will be subject to the exclusive jurisdiction of the courts in United Kingdom

Contact Us

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